Returns & Exchanges

At Grande Cosmetics, we want you to be fully satisfied with your purchase. If you are not completely happy with your results, we offer a 90-day return policy for products purchased directly through our website.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, a prepaid shipping label will be generated for you to print and attach to your return package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging if possible and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once your return is received and inspected at our warehouse, we will process your refund to your original payment method within 7-10 business days.